We’re Better Than A Travel Agency

ITandT BTS is a customer driven organization that recognizes the necessity of listening to each of our clients. By doing so, we are in a position to better understand the unique requirements that each client has, which in turn allows our firm to tailor a travel management program to meet these specific needs.

Why Utilize the services of ITandT BTS?

  • The ITandT Guarantee – ITandT BTS provides three guarantees, which are unique to the travel industry; the ITandT 150% Lowest Airfare Guarantee, the ITandT Savings Guarantee, and the ITandT Service Guarantee. To review each of these guarantees in detail please click here.
  • ITandT Quality Service Initiative or QSI – An initiative implemented by ITandT BTS with the ultimate goal of providing 100% accuracy on each and every reservation as well as 100% service satisfaction.
  • Experience – ITandT BTS possesses over 32 years of travel management experience
  • Performance Based Compensation Program – ITandT BTS is the only travel management firm in the United States that employs a performance based compensation program with performance defined as out ability to secure low and/or creative fares
  • Global Videoconference Services – ITandT BTS provides comprehensive global videoconference services. For more information, please click here.
  • Size and Strength – ITandT BTS currently represents over 1,000 corporate clients worldwide
  • Technology – ITandT BTS offers a suite of technology based services/programs which are geared toward enhancing the travel experience for our clients, improving service levels, and maximizing value and savings
  • No Transaction Fees – ITandT BTS DOES NOT employ a transaction fee based program
  • A Suite of Travel Management Services and Programs – ITandT BTS offers a suite of travel management services and programs. For more information, please click here
ITandT
Travel Agency
Provides a Traveler Service Guarantee
Yes
No
Provides a Lowest Airfare Guarantee
Yes
No
Provides a Fare Assurance Guarantee
Yes
No
Lowest Transaction Fee Guarantee
Yes
No
Owns and operates its own wholesale/consolidator division
Yes
No
Employs a Performance Based Compensation Program
Yes
No
Provides Global Video Conference Services
Yes
No
Provides a Global Negotiated Hotel Rate Program
Yes
No
Provides Travel Management Consultation Services
Yes
No
Provides “Real Time” Declined Lowest Airfare Notification
Yes
No
Employs a Performance Based Employee Incentive Program
(Agent Bonuses Predicated Upon Performance)
Yes
No
Provides Long Term/Relocation housing Services
Yes
No
Employs a Production Based Compensation Program
No
Yes
Employs a Production Based Employee Incentive Program
(Agent Bonuses Predicated Upon Number of Tickets Issued AND Quantity
No
Yes
Accept Override Commissions From Airlines
No
Yes