ITandT BTS may collect the following information from our customers:
- Your name/job title
- Your contact information
- Demographic data such as preferences/interests and postal area
- Other information relevant to client-based surveys
Security Measures employed by ITandT BTS:
Anonymization, or de-identification, is a process of rendering personal data unidentifiable by removing or replacing personal identifiers. Porcupine Media, Inc. performs a 4-step data de-identification process. We are committed to the persistent and perpetual improvement of our data protection strategy. ITandT BTS automatically de-identifies data that has been stored in an identifiable form in our system for longer than 2 months.
ITandT BTS requires this information/data in order to provide you with a better service, and apply it to the following purposes:
- Internal record keeping.
- Providing customer reporting.
- We may occasionally use your information to conduct internal surveys; we may contact you by email, phone, fax or mail.
ITandT BTS will never sell your information.
COLLECTION OF PERSONAL INFORMATION
ITandT BTS has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU-US Privacy Shield, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
Finally in limited circumstances, and as a last resort, EU and Swiss individuals can seek recourse of unresolved complaints before the Privacy Shield Panel, a binding arbitration mechanism.
When you use our services you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number, form of payment, etc. By providing this information, you consent to our using it in the manner described in this policy. ITandT BTS acknowledges the individual’s right to access their personal data. You may access your personal travel data simply by requesting a copy of your personal profile form. You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
USE OF PERFORMANCE DATA
From time to time ITandT BTS will transmit customer service survey forms to our clients. Any feedback that is received will be used by our corporate office in the United States for the sole purpose of improving the products and services which we offer to our clients. By responding to this email, you may be contacted by a representative of ITandT BTS to help improve the quality of service provided.
USE OF PERSONAL INFORMATION
We use personal information to allow us to process your service requests, provide access to our website, send out newsletters, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail email@example.com.
DISCLOSURE OF PERSONAL INFORMATION
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. ITandT BTS does not utilize cookies for user authentication, nor do we keep track of your preferences, promotional campaigns, tracking audience size and traffic patterns, etc.
If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at firstname.lastname@example.org